PT Mercedes-Benz Consulting Services Indonesia (MBCSI) is committed to protecting your personal and data privacy. This Privacy Policy is intended to explain our privacy practices.
By providing your Personal Data to us, you are consenting to this Privacy Policy and to the collection, use, access, transfer, storage, and processing of your personal information as described in this Policy.
Collection of Personal Data
“Personal data” refers to any data which directly or indirectly identifies you as an individual. We collect and use personal data that we believe to be relevant and necessary to conduct our business with you. The types of personal data we collect may include, but are not limited to:
- Contact information such as your name, email address, mailing address, telephone number, and fax number;
- Unique identifiers such as your national identification number; and
- Billing information such as your bank account information.
If you choose not to provide your personal data to us, you will in most cases still be able to use most of this site. However, we may not be able to provide you with all of our products or services or access to certain parts of the site which require registration if any.
Use of Personal Data
Your personal data may be used for the following purposes:
- Recruitment
- Human resources management
- Legal compliance and enforcement
- Company records
- Automated individual decision-making
- Third-party relationships
- Product development and improvement
- Customer support
- Business analytics
- Customer relationship management
- Intellectual property protection
- Emergency situations
- Corporate transactions
- Supplier management
- Social responsibility initiatives
- Research and development
- Other purposes deemed necessary with due consideration to the applicable laws
Disclosure of Personal Data
Personal data supplied to MBCSI will be kept confidential. Our employees, agents, and advisers are obliged to respect confidentiality. However, we may disclose such data as required by applicable laws and regulations.
Storage of Personal Data
Due to the international nature of our business, we may process and store your personal data outside Indonesia. We may therefore transfer your personal data to our affiliate, subsidiary, or associated companies outside Indonesia for data processing and storage. This may involve a transfer of your personal data to a jurisdiction where the level of personal data protection may be different.
Data Retention
Unless there is a specific legal requirement for us to keep the data, we will take all reasonably practicable steps to erase your personal data that is no longer relevant for the purposes for which the data was originally collected and/or based on a request from you.
Commitment to Data Security
Security is our top priority. We take appropriate steps to ensure that your personal data will be protected. We use a variety of physical, technological, and organizational measures to safeguard and secure your personal data from unauthorized or accidental access, processing, erasure, or other use.
Please however note that no data transmission over the Internet can be guaranteed to be completely secure. As such, we do not guarantee the security of any data that you transmit to us or receive from us over this site.
Withdrawal of Consent
Should you wish to withdraw or update your consent for us to use your personal data, you can always opt-out free-of-charge by contacting us by email at mbcsindonesia@mercedes-benz.com.
We may require up to 3 x 24 hours, upon receipt of your request, for your request to take effect.
Whilst we respect your decision to withhold and/or withdraw your consent, please be informed that should we not have the appropriate consent to contact you in the mode we may develop for the sales and marketing information, customer care support, and all other purposes for our customers, we may not be able to provide you the full extent of our personalized and comprehensive customer experience designed to serve you e.g., invitation to events, special privileges and offers, or vehicle service reminders, among others.
Governing Law
The processing of personal data shall be subject to Law No. 27 of 2022 on the Protection of Personal Data and its implementing regulations, as amended from time to time.
Language
This Privacy Policy is made in the Indonesian language and the English language. In the event of any inconsistency or different interpretation between the Indonesian and English versions, the English version shall prevail, and the Indonesian language version is deemed to be amended to conform with the English version.
Changes to the Privacy Policy
We will post on our website at mercedes-benz-indonesia.com any changes to our Privacy Policy, so that you will know from time to time updates to our Privacy Policy.