Copyrights
All rights reserved. All text, images, graphics, audio/video and animation files and their arrangements are protected by copyright and other legislation for the protection of intellectual property. They must not be used for commercial purposes, nor copied or modified for use on other websites. Some web pages of PT Mercedes-Benz Consulting Services Indonesia also contain material which is subject to the copyright of those who made it available.
Trademarks
Unless otherwise indicated, all marks displayed on the Internet sites are subject to the trademark rights of Mercedes-Benz Group AG, this applies especially to its model name plates, and its corporate logos and emblems.
No Licenses
Neither this internet site, nor any material contained therein shall in any way grant or be taken to grant any person a license to Mercedes-Benz Group AG’s Intellectual Property including on patents, trademarks, and copyrights.
Cautions regarding Forward-Looking Statements
Internet pages, investor relations releases, annual and interim reports, outlooks, presentations, audio and video files of events (live or recorded) and other documents on this website contain among other things forward-looking statements that reflect management´s current views with respect to future events. The words “anticipate”, “assume”, “believe”, “estimate”, “expect”, “intend”, “may”, “plan”, “project” and “should” and similar expressions identify forward-looking statements. Such statements are subject to risks and uncertainties, including, but not limited to: an economic downturn; changes in currency exchange rates, interest rates and in raw material prices; introduction of competing products; increased sales incentives; the successful implementation of the new business model for smart; and decline in resale prices of used vehicles. If any of these or other risks and uncertainties occur, or if the assumptions underlying any of these statements prove incorrect, then actual results may be materially different from those expressed or implied by such statements. We do not intend or assume any obligation to update any forward-looking statement, which speaks only as of the date on which it is made.
No warranties or representations
The information on this Internet site is provided by PT Mercedes-Benz Consulting Services Indonesia “as is” and to the extent permitted by law, is provided without warranty of any kind, expressed or implied, including but not limited to any implied warranties of merchantability, fitness for any particular purpose, or non-infringement. While the information provided is believed to be accurate, it may include errors or inaccuracies.
This Internet site contains links to external sites, which are not under the control of PT Mercedes-Benz Consulting Services Indonesia. Therefore, we are not responsible for the contents of any linked site. PT Mercedes-Benz Consulting Services Indonesia is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by PT Mercedes-Benz Consulting Services Indonesia of the linked site.
Save as required by law, we make no warranties that access to the Website will be uninterrupted or error-free; that the Website will be secure; that the Website or the server that makes the site available will be virus-free; or that information on the site will be correct, accurate, adequate, useful, timely, reliable, or otherwise complete.
If you download any content from the Website, you do so at your own discretion and risk. You will be solely responsible for any damage to your computer or loss of data that results from the download of any such content. No advice or information obtained by you from the Website shall create any warranty of any kind.
Language
This notice is made in the Indonesian language and the English language. In the event of any inconsistency or different interpretation between the Indonesian and English versions, the English version shall prevail, and the Indonesian language version is deemed to be amended to conform with the English version.
- Terms and Conditions
This site is operated by PT Mercedes-Benz Consulting Services Indonesia. Access to this site is subject to the terms and conditions of use outlined below.
Website Terms
Please read these Terms and any other terms of use posted on the Website as together they form our Website Terms governing your use of our Website and Website services. We may change these Website Terms from time to time without notice to you by posting the updated Website Terms on the Website, so please be sure to check regularly for updates.
If you do not agree to be bound by the Website Terms, you should not use the Website.
Eligibility
The Website is for your personal use only and commercial usage is not permitted. We reserve the right to decline Orders where we suspect commercial usage.
Privacy & Cookie Policy
Please refer to our Privacy & Cookie Policy for details on how we deal with your data.
Intellectual Property Rights
Your use of the Website and its contents does not grant you any copyright, design, trademark or other intellectual property rights relating to the Content (as described in the Content section below), including our software, HTML or other code contained in the Website. All such Content including third-party trademarks, designs, and related intellectual property rights mentioned or displayed on this Website is typically protected by national and international intellectual property laws and treaties. You are permitted to use the Content only as expressly authorized by us or the licensor of such Content. Any reproduction or redistribution of the Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, linking, commercially exploiting, copying, and use of the above-listed materials on any other server, location or support for publication, reproduction or distribution is expressly prohibited.
PT Mercedes-Benz Consulting Services Indonesia reserves the right to monitor submissions to the site and to edit or reject any submissions.
All names, images, logos identifying Mercedes-Benz, Mercedes-AMG or Mercedes-Maybach are proprietary marks of Mercedes-Benz Group AG or its brand partners. All third-party brand, product, service, and company names contained on this site are the trademarks, service marks and trade names of their respective holders. PT Mercedes-Benz Consulting Services Indonesia does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders’ rights.
Content
By providing a review you agree to be solely responsible for the content of all information you contribute. You also grant us a right to use any content you provide for our own purposes including republication in any form or media. Comments may be moderated and may not be displayed immediately but we do not commit to checking all content and will not be liable for third-party posts. If you have a complaint about any posts, please contact us at mbcsindonesia@mercedes-benz.com]
We reserve the right in our sole discretion not to publish or to remove any comment including those that we believe may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is detrimental to the trademarks, patents, and copyrighted content contains personal data, or improperly uses the medium for promoting and advertising businesses. This Website is available to the public and therefore information you consider confidential should not be posted to this Website.
Force Majeure
We shall not be liable for any delay or failure in performing any of the obligations if such a delay, errors or failure results from events or circumstances outside our reasonable control, including but not limited to acts of God, strikes, pandemics, strikes, accidents, war, fire. In a force majeure event, PT Mercedes-Benz Consulting Services Indonesia shall be entitled to a reasonable extension of time to meet its obligations.
Liability
Save for death or personal injury arising out of our negligence or as required by law, under no circumstances shall we, our affiliates, employees, directors, officers, agents or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the Website, including, without limitation, damages for loss of profits, loss of goodwill or loss of data. Without prejudice to the foregoing, in no event will we be liable for any amounts in excess of the amount paid by you for the product(s) in respect of which the claim arose.
Nothing in these Website Terms is intended to impact any rights you or we may have under applicable law. We are committed to respecting individual rights including but not limited to moral, cultural and religious rights as enshrined in applicable law.
Indemnity
You agree to defend, indemnify and hold us, our directors, agents, affiliates, licensors and suppliers harmless from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use of the Website and/or your breach of any representation, warranty, or other provision of the Website Terms, including the use by third parties accessing the Website using your account caused by your action or inaction.
Entire Agreement
You acknowledge and agree that these Website Terms constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase or booking by you of any items through the Website, and supersede and govern all prior proposals, agreements, or other communications.
No Agency
Nothing contained in these Website Terms shall be construed as creating any agency, partnership, or other forms of joint enterprise between us.
Assignment
We may assign our rights under this Agreement to any entity under the ultimate beneficial control of the shareholders of PT Mercedes-Benz Consulting Services Indonesia.
No Waiver
Any failure to exercise or any delay by either party in exercising its rights or remedies under these Website Terms shall not be construed as a waiver thereof. The rights and remedies provided by these Terms are cumulative and are not exclusive of any rights or remedies provided by law.
Severance and Validity
If any provision of these Website Terms is held to be illegal or unenforceable, the remaining Website Terms (or parts thereof) will not be affected and will remain in full force and effect.
Amendments
PT Mercedes-Benz Consulting Services Indonesia reserves the right to change any of these Terms and Conditions at any time by posting changes online.
Language
These Terms are drafted in English and Indonesian versions. For the avoidance of doubt, the existence of two versions of these Terms is not to be construed by any party as creating different rights and obligations, or duplication or multiplication of the rights and obligations, between us under any version of these Terms.
The parties agree that in the event of any inconsistency or different interpretation between the Indonesian version and the English version, the English version shall prevail, and the Indonesian version is deemed to be automatically amended to conform with and to make the relevant part of the Indonesian version consistent with the relevant part of the English version.
Notwithstanding the provisions of the Law No. 24 of 2009 on the National Flag, Language, Coat of Arms, and National Anthem along with its amendments and implementing regulations (“Language Law”), we in good faith agree that each party will not (and it will not allow or assist any party to) in any manner or forum in any jurisdiction:
- challenge the validity of, or raise or file any objection to these Terms or the performance of these Terms;
- defend its non-performance or breach of its obligations under these Terms; and
- allege that these Terms are against public policy or otherwise does not constitute its legal, valid, and binding obligation, enforceable against it in accordance with its terms,
in each case on the basis of any failure to comply with Language Law.
Disputes and Governing Law
These Terms are governed by, and thus shall be construed and interpreted in accordance with, the Laws of the Republic of Indonesia. In the event of any dispute, disagreement, or differences in interpretation regarding or in relation to the Terms, such disputes shall firstly be notified to us for a mutual discussion. Any dispute which has not been resolved within 30 (thirty) business days shall be resolved through the South Jakarta District Court.
- Cookie Policy
PT Mercedes-Benz Consulting Services Indonesia uses cookies to record the preferences of visitors, to enable us to optimize the design of our web site. Cookies are small files which are stored on your hard drive. They ease navigation and increase the user-friendliness of a web site. Cookies also help us to identify the most popular sections of our web site. This enables us to provide content that is more accurately suited to your needs, and in so doing improve our service. Cookies can be used to determine whether there has been any contact between us and your computer in the past. Only the cookie on your computer is identified. Personal details can be saved in cookies, provided that you have consented to this, for example, in order to facilitate secure online access so that you not need to enter your user ID and password again.
Most browsers automatically accept cookies. You can prevent cookies from being stored on your hard drive by setting your browser to not accept cookies. The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your hard drive at any time. If you choose not to accept cookies, you can still visit our website, however this may result in a reduced availability of the services provided by our web site.
This policy is made in both Indonesian and English. In case of any discrepancies or differences in interpretation, the English version shall prevail, and the Indonesian version will be adjusted to conform with the English version.
- Privacy Policy
PT Mercedes-Benz Consulting Services Indonesia (“MBCSI”) is committed to protecting your personal and data privacy. This Privacy Policy is intended to explain our privacy practices.
By providing your Personal Data to us, you are consenting to this Privacy Policy and to the collection, use, access, transfer, storage and processing of your personal information as described in this Policy.
Collection of Personal Data
“Personal data” refers to any data which directly or indirectly identifies you as an individual. We collect and use personal data that we believe to be relevant and necessary to conduct our business with you. The types of personal data we collect may include, but not limited to:
- Contact information such as your name, email address, mailing address, telephone number, and fax number;
- Unique identifiers such as your national identification number; and
- Billing information such as your bank account information.
If you choose not to provide your personal data to us, you will in most cases still be able to use most of this site. However, we may not be able to provide you with all of our products or services or access to certain parts of the site which require registration if any.
Use of Personal Data
Your personal data may be used for the following purposes:
- recruitment;
- human resources management;
- legal compliance and enforcement;
- company records;
- automated individual decision making;
- third-party relationships;
- product development and improvement;
- customer support;
- business analytics;
- customer relationship management;
- intellectual property protection;
- emergency situations;
- corporate transactions;
- supplier management;
- social responsibility initiatives;
- research and development;
- other purposes deemed necessary with due consideration to the applicable laws.
Disclosure of Personal Data
Personal data supplied to MBCSI will be kept confidential. Our employees, agents, and advisers are obliged to respect confidentiality. However, we may disclose such data as required by applicable laws and regulations.
Storage of Personal Data
Due to the international nature of our business, we may process and store your personal data outside Indonesia. We may therefore transfer your personal data to our affiliate, subsidiary or associated companies outside Indonesia for data processing and storage. This may involve a transfer of your personal data to a jurisdiction where the level of personal data protection may be different.
Data Retention
Unless there is a specific legal requirement for us to keep the data, we will take all reasonably practicable steps to erase your personal data that is no longer relevant for the purposes for which the data was originally collected and/or based on request from you.
Commitment to Data Security
Security is our top priority. We take appropriate steps to ensure that your personal data will be protected. We use a variety of physical, technological and organizational measures to safeguard and secure your personal data from unauthorized or accidental access, processing, erasure or other use.
Please however note that no data transmission over the Internet can be guaranteed to be completely secure. As such, we do not guarantee the security of any data that you transmit to us or receive from us over this site.
Withdrawal of Consent
Should you wish to withdraw or update your consent for us to use your personal data, you can always opt-out free-of-charge by contacting us by email at mbcsindonesia@mercedes-benz.com] [We may require up to 3 x 24 hours, upon receipt of your request, for your request to take effect.
Whilst we respect your decision to withhold and/or withdraw your consent, please be informed that should we not have the appropriate consent to contact you in the mode we may develop for the sales and marketing information, customer care support and all other purposes for our customers, we may not be able to provide you the full extent of our personalised and comprehensive customer experience designed to serve you e.g., invitation to events, special privileges and offers, or vehicle service reminders, among others.
Governing Law
The processing of personal data shall be subject to Law No. 27 of 2022 on the Protection of Personal Data and its implementing regulations, as amended from time to time.
Language
This Privacy Policy is made in the Indonesian language and the English language. In the event of any inconsistency or different interpretation between the Indonesian and English versions, the English version shall prevail, and the Indonesian language version is deemed to be amended to conform with the English version.
Changes to the Privacy Policy
We will post on our website at [mercedes-benz-indonesia.com] any changes to our Privacy Policy, so that you will know from time-to-time updates to our Privacy Policy.